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FAQ

WHAT IS THE LIFESPAN OF THESE PHOTOGRAPHS?

Inkjet (Giclée) prints using pigment ink sets on the archival quality papers offered here are felt to be stable for 100+ years. To ensure such performance, all paper-based photographic materials should be framed behind acrylic or glass, and kept out of direct sunlight and high humidity conditions. Prints on canvas, metal, or other non-traditional materials should be handled and viewed with similar care to achieve their best lifespan. 

WHAT IS YOUR SHIPPING POLICY?  

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive and the box is damaged, contact me immediately to resolve the issue. PLEASE PHOTOGRAPH THE DAMAGED PACKAGE BEFORE OPENING. You may then open the package to inspect the artwork. If the artwork has sustained damage, please photograph the damage and send photo with your order number to me for further instructions.

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter. You can also follow me on social media @SlowGlassPictures as I frequently post about new work, and you may see something you like there that is not yet listed on the website. I'll be happy to make that work available.

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Prints on Kodak or Fuji papers are traditional chromogenic materials and with reasonable care images should be stable for 20+ years. Giclée (inkjet) prints with pigment inks on archival papers—the kind used here—are generally felt to be stable for 100+ years under optimal conditions. Canvas and other non-traditional media are likely to fall between these ranges.

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